French Community Specialist

  • Amsterdam, Netherlands
  • Community Management

Perfect World Europe is looking to immediately hire a French Community Specialist to support our presence in France. The main focus of the work will be our successful Dungeon & Dragons license Neverwinter, the most successful and up-to-date Dungeon & Dragons online experience with millions of players worldwide.

Job summary

The role of the community specialist is key within the business and provides the public face for each game. The community specialist position provides two way feedback between business and players, applying their detailed and specific game knowledge to acquire and retain players as well as promote the game both online and offline via forums, social networks, conferences and interviews. The community manager is a team player with excellent communication skills. He/she will report to the community management lead. 

Essential functions:

- Be the ‘go to’ person for all game and game community information within the business

- Provide detailed, specific information back into marketing and the business on community trends, reactions and expectations

- Provide periodical reports on community reach, reaction and needs

- Visit, manage and partake in forum discussions, both on our own forums as well as others.

- Maintain and moderate our established online communities on social media according to our company policies. Coordinate & manage community forum moderators.

- Build up a network and gain the trust of key, influential guilds and players, drive players to become evangelists of the game

- Promote the game and the business across social networks and online/offline media e.g. actively engage users through Q&A forums

- Suggest further areas where the game can be promoted and brand awareness increased

- Work on special projects as assigned


- Native French language speaker and good English communication skills, both written and spoken

- Strong focus and understanding of community needs

- Friendly, outgoing and open minded personality (thick skin is a strong plus)

- Previous experience in a computer gaming environment and in-depth past, present and future game knowledge

- Strong web communication skills, blogging experience is a plus

- Ability to work extremely well organized and detail oriented

- Presentation and interviewing skills (both creation and execution)

- ‘1337’ gaming skills

- Track record of engaging users and growing online communities; especially in social networks like Facebook, Twitter, Instagram etc.


- Representative for the company

- Able to prioritize

- Can work on multiple tasks in a fast paced environment

- Service and result minded

- Possess an entrepreneurial spirit

- Market awareness

Who are we?

Perfect World Europe BV, located in Amsterdam is focused on the publishing, operation and marketing of online games in the European market.

With a broad and growing portfolio of AAA games like Neverwinter, Star Trek Online, Forsaken World, PWI and many more, the company is positioned for steady growth and expansion of its active community of players.

With the introduction of its new online games platform Arc, providing a full-featured, all access platform for Perfect World’s growing game roster, the company sets out to create the premier destination of the best free-to-play online games for players and a one-stop shop for partners for publishing those games. The first titles recently announced include path of Exile and APB: reloaded.

Our company culture emphasizes the joys of work, teamwork and high reward. Perfect World Europe has the heart of a startup minus the financial challenges of being “too agile”. Our culture is built around our commitment to providing people with a fun work environment that fosters a “work hard, play hard” mentality. Playing games and knowing what works and what doesn’t (aka “product research”) is part of the job. You will work in a dynamic, international and multicultural environment.

Up for the job?

Please send your up-to-date CV and your motivation letter to


We have chosen to fulfill this position without the help of recruitment agencies. Contacting Perfect World would therefore have no use.

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